Prepare Your Public Sector Organization for CARM 2

Release 2 of the CBSA Assessment and Revenue Management (CARM) project will bring about many important changes for your organization.

The CBSA is hosting CARM webinars for various public sector client groups to help you understand the upcoming changes with CARM and how to prepare. These sessions will include a presentation on these changes, as well as a live question and answer period.

If you are a public sector organization, we encourage you to register to ensure that your organization is prepared for CARM Release 2 in October 2023.

Your organization should attend the webinar even if you use the ARGO Customs Broker or Trade Services Advisor. Your relationship with us will not change, but there is organization-specific information and processes that organizations need to be aware of.

The following table lists the upcoming sessions. We encourage all public sector organizations to attend these sessions and engage with CARM.

Webinar Schedule

CARM Webinar for Post-Secondary Institutions:
Thursday, April 27, 2023
1:00 pm – 2:30 pm EST
CARM Webinar for Provincial Government Organizations:
Wednesday, May 10, 2023
1:00 pm – 2:30 pm EST
CARM Webinar for Municipal Organizations:
Thursday, May 11, 2023
1:00 pm – 2:30 pm EST
CARM Webinar for Hospitals:
Wednesday, May 17, 2023
1:00 pm – 2:30 pm EST
CARM Webinar for School Boards:
Thursday, May 18, 2023
1:00 pm – 2:30 pm EST

For more information and registration, please contact CARM Engagement at

About the CARM Project

The Canada Border Services Agency (CBSA) Assessment and Revenue Management (CARM) project is a multi-year, multi-million dollar initiative to modernize and enhance the agency’s capacity to manage its revenues. The project aims to improve the CBSA’s ability to collect, assess, and manage duties and taxes while also providing a better client experience.

The CARM project includes a number of components, including:

  • A new, modernized system for managing revenue collections;
  • Improved data collection and analytics capabilities;
  • Improved information sharing between the CBSA and other federal departments;
  • Enhanced reporting capabilities; and
  • Improved training and support for CBSA staff.

The CARM project is expected to improve the accuracy and efficiency of the CBSA’s revenue collections as well as provide enhanced visibility into the status of collections and payments. In addition, the project will help the CBSA ensure compliance with international trade agreements as well as identify and address any potential revenue leakage.

The project will be implemented in phases. The first phase includes the development of the new system, data collection and analytics capabilities, and improved information sharing. The second phase will focus on improved reporting capabilities, enhanced training and support for CBSA staff, and improved analysis of revenue collections.

The CARM project is a significant step forward in the CBSA’s efforts to modernize its systems and optimize its revenue collection processes. The project is expected to improve the CBSA’s ability to manage its revenues, while also providing a better client experience.

About ARGO Customs Brokers

Argo Customs Brokers Ltd. is a full-service customs broker in Ontario, Canada. They provide a complete range of customs services, including customs clearance, customs consulting, and warehousing and distribution. They specialize in the clearance of goods imported into and exported from Canada.

Argo Customs Brokers has been providing customs brokerage services since 1988. They offer a knowledgeable and experienced staff that is dedicated to providing the highest level of service to their customers. Their experienced staff is well-versed in the customs regulations and procedures in Canada and the US. The company is a member of the Canadian Society of Customs Brokers and is accredited with the Canada Border Services Agency.

Argo Customs Brokers offers a variety of services to its customers. These include customs clearance, customs consulting, warehousing, and distribution services. They also offer shipment tracking and tracing services, as well as a variety of other specialized services.

Argo Customs Brokers Ltd. is committed to providing their customers with the highest quality of service and expertise. They strive to build and maintain long-term relationships with their clients by providing them with reliable and cost-efficient customs solutions.